Shipping & Delivery
- UK Standard Delivery- Hermes 3-5 Working days
- Europe Standard delivery 5-10 Working days
All UK orders over £75 will be shipped free of charge using our standard delivery service. We ask that customers allow extra delivery time around Bank Holidays. Please also note that this is an estimated delivery time frame. If your postal location is rural or outside the mainland, there could be a slight delay in delivery. Working days are Monday-Friday. Estimated delivery times are based on full working days.
We will aim to ship your order within 2 working days, subject to payment. We will do everything we can to make sure that your order arrives on time, please allow for conditions that might affect deliveries from the UK to your area, including weather or disruption of postal services.
£3.95 Estimated delivery within 3-5 working days sent with courier Hermes
REST OF THE WORLD
£10.95 Estimated delivery 5-10 days from dispatch sent using Royal Mail
We do not share information with third parties.
Returns & Replacements
We will refund in full or exchange ordered items if returned to us in original, unworn condition within 14 days of taking receipt of the goods. Whether or not we accept returns after this period is at our discretion. We may return goods to you if items are received after this period. If you are unsure about returning goods, please contact us first for advice. In order for us to accept the return, goods must be in a new saleable condition, with all tags and labels still attached. We will not accept items which have been stained or marked whilst trying on; please therefore take extra precautions when trying garments if wearing make-up or fake tan. For health reasons, we cannot accept returns of any swimwear which has had the hygiene seal removed. If we feel, beyond reasonable doubt, that items have been worn, we will not accept returns of the goods. To return or exchange an item, simply download and complete the returns form. You may send items back via any secure service or courier of your choosing which requires proof of delivery (such as Royal Mail Recorded). This will be at your own cost. Bikini Hut cannot accept responsibility for any goods not received; until the parcel is signed for by a member of our returns staff, the parcel is your responsibility. The customer will also be accountable for any return costs in the case of non-faulty returns or exchanges. When sending us a return, always obtain a proof of postage receipt in the event of a parcel becoming lost. If you think that your return may have been lost, contact us with as much information as possible and we will endeavour to help as best we can. If you believe that any item received is faulty or damaged, please return goods (as above). Once returned, our team will inspect the items and if deemed faulty, we will refund you in full or offer an exchange if desired and reimburse you for any return postage costs incurred. In order for us to reimburse you of any postage charges, you must have a valid receipt.
Safe and secure payments
We do not store your credit card details, PayPal handle all sensitive data, which means customers can shop safely and securely.